Top Questions to Ask During a Venue Tour (from the Team That’s Heard Them All!)

Planning a wedding or event can feel like a never-ending list of choices, but choosing your venue? That’s the moment it all starts to come to life.

Here at SoHo63, we’ve hosted hundreds of unforgettable gatherings right in the heart of Downtown Chandler, from romantic Arizona weddings to vibrant corporate events and everything in between. Over the years, we’ve walked through countless tours with clients, and we’ve heard just about every question under the sun.

So, we’re sharing the top questions you should be asking during a venue tour, whether you’re planning a wedding, social celebration, or business event. These are the ones that make a real difference and the answers you’ll want to walk away with.

1. What Packages Do You Offer, and What Are We Required to Use Through the Venue?

Packages vary wildly between venues. Some are all-inclusive and require you to use every item in the bundle. Others are more a la carte, offering just the space. Some, like us, offer the best of both worlds.

At SoHo63, we pride ourselves on offering custom packages that are built around you. You’ll have the flexibility to choose only what fits your needs and vision, and nothing you don’t want or need. Whether you’re envisioning a full-service celebration or just need the venue as your canvas, we’ll help you build the perfect package that fits your event style.

2. How Many Hours Do We Get, and Do You Have a Noise Ordinance?

This is a must-ask. Some venues are subject to city or neighborhood noise ordinances that limit how late you can celebrate.

At SoHo63, we’re lucky to have no noise ordinance which means your DJ can go hard all night, your guests can dance until the very end, and your grand exit doesn’t have to be rushed.

Here’s what’s included in our standard wedding rental:

  • 2 hours for pre-event access (perfect for touch-ups, first looks, or photos)
  • 5-hour event
  • 1 hour for teardown

It’s structured to give you a full, memorable experience and time to say your goodbyes without stress.

3. Do You Have a Preferred Vendor List, and Can We Bring in Our Own?

Some venues require you to use only vendors from their list; others allow full flexibility. Make sure you know what’s expected and what’s allowed.

At SoHo63, we maintain a preferred vendor list of incredible professionals we trust and love working with. You’re welcome to use our recommendations, but we also allow outside vendors (with a few basic guidelines for quality and professionalism). This gives you the freedom to design your dream team and the confidence that your event will run smoothly.

4. What’s the Rain Plan (or Heat Plan)?

Let’s be real, Arizona weddings come with some unpredictable moments. Whether it’s an unexpected monsoon or a surprise heat wave, having a solid backup plan is a game changer.

We offer both indoor and outdoor ceremony options, and they work beautifully as a built-in weather back-up. If the weather changes, your ceremony can easily shift indoors. No tents, no scrambling, no stress. Our indoor space is just as stunning and fully climate-controlled, so you can breathe easy and focus on what really matters.

5. What Do You Need From Us to Book?

Once you fall in love with a venue, you’ll want to move quickly, so it’s important to understand the booking process.

To reserve your date at SoHo63, we require a signed contract and a 25% initial retainer. From there, it gets even better:

  • Your date is the only thing set in stone at the start.
  • Your package inclusions can change and evolve as your vision does.
  • Your final guest count isn’t due until two weeks before the wedding, which allows you to adjust for a more accurate final invoice.

We want the planning process to be exciting, not overwhelming, so we give you room to figure things out as you go.

6. What’s the Total Cost for Our Event, Including Taxes and Fees?

This is a big one. Many venues will present an attractive base price, but once you add service charges, taxes, and required gratuities, your total cost can change a lot.

At SoHo63, we believe in full transparency. Every couple or client leaves their tour with a custom proposal based on what they’re interested in. That proposal includes a complete breakdown of pricing, taxes, and fees, so there are no surprises down the road. Just honest, easy-to-understand numbers that help you stay on budget.

Bonus Takeaways from the SoHo63 Team

  • Take photos and notes during your tour. The details can blur after visiting a few places.
  • Pay attention to how you feel in the space. Could you see yourself getting ready there? Saying “I do”? Laughing with coworkers during a team celebration?
  • Ask about parking, ADA access, and nearby hotels, especially if you’re hosting out-of-town guests.

Let’s Make It Official

Touring a venue should feel fun, informative, and inspiring. If you’re looking for a Chandler wedding venue that’s flexible, beautiful, and people-first, we’d love to show you around.

SoHo63 blends the charm of historic Downtown Chandler with the elegance of a modern wedding venue, offering personalized service and unforgettable events year-round. Whether you’re planning a wedding, corporate event in Chandler, or a celebration of life, we’re here to help make it seamless.

👉 Book a tour and bring your list of questions, we’ve got honest answers, great vibes, and a custom proposal waiting.

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